• Pieces without stones have a 6-10 week turnaround time
• Signets, bands, and necklaces with stones have a 8-12 week turnaround time.
• Engagement Rings have a 10-16 week turnaround time.
• Custom pieces have a 12-16 week turnaround time.
• One of a kind pieces and seconds sales pieces ship within one week of purchase.

*Please feel free to reach out if your order is urgent or has a specific deadline.

*Please note that while we do our best to meet these production timelines, since every piece is handmade to order sometimes delays in production that are outside of our control do occur. 

Orders under $1,000 will ship via USPS first class mail. Orders over $1,000 will ship via UPS with signature upon delivery. If you require a different shipping carrier please contact us first. 

Please understand that we're not responsible for any lost mail due to incorrectly entered addresses. Once an order has been shipped, we are unable to make changes to shipping addresses. Please be sure to double check your address before placing an order. Packages that are returned to sender will be held until new shipping costs are paid. If you have any concerns about mail theft please reach out to us for upgraded shipping. All shipping costs are the responsibility of the customer.

We are based in Kingston, NY and charge 8% sales tax for any orders shipped to NY State.

We are not responsible for additional taxes and/or duties charged by customs. All import taxes, VAT fees and brokerage fees are the sole responsibility of the client. We do not accept any returned packages due to unpaid fees.

Certain countries have import laws restricting jewelry packages coming into the country. You are responsible for being aware of any laws and restrictions governing your country. Refunds cannot be given on packages seized by customs, and these packages are not covered by insurance.